What is the cost of a Carbon card?
How can I deactivate my card and request for a new Carbon card?
To deactivate your Carbon physical card, simply use the Cancel card option on the app. On the home page, select cards at the bottom of the page On the physical card view, just below the picture of your card, click on settings Select cancel card then ...
Why has my card activation failed?
Activating your card might fail for one of the following reasons: Inputting the incorrect card information or CVV. Inputting information from a card that is already registered to another Carbon customer. Learn how to activate your debit card here.
Can I perform international transactions with my Carbon Debit Card?
No, you cannot. The debit cards can only be used currently on local ATM and POS terminals and also for online transactions only on Paystack, Flutterwave, and Interswitch platforms.
What transactions can my Carbon Debit card be used for?
The Carbon debit card can be used for: Online transactions. Local ATM withdrawals. POS purchases. Carbon Zero purchases.
How can I activate my debit card?
To activate your Carbon debit card, follow the instructions below: Open the Carbon app. Click on 'Cards' on the app menu. Select 'Physical Cards'. Click on activate card and input the debit card number and CVV from the card that you have received. ...
How can I request a Carbon debit Card?
To request a Carbon debit card: Click on Cards at app home page. Tap on Cards. Select your state of residence. Note: Debit cards are available if you are resident in Lagos Fill out your information and the delivery address. Confirm the request and ...
Is a maintenance fee charged on the Carbon cards?
No, there is no card maintenance fee.
Where will my Carbon card be delivered to?
The card will be delivered to the delivery address provided by you, at card request.
How can I cancel a Carbon card request?
Cards already requested and paid for cannot be cancelled.
What is the cost of a Carbon card?
The Carbon Verve card with delivery comes at a charge of #2,500. Card Issuance is #1,000 while the delivery charge is #1,500 The Carbon visa card can only be delivered to customers resident in Lagos at the moment. Plans are in place to extend this ...
Are Carbon cards debit or credit cards?
The Carbon Physical cards are debit cards.