How can I cancel a Carbon card request?
Cards already requested and paid for cannot be cancelled.
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How can I deactivate my card and request for a new Carbon card?
To deactivate your Carbon physical card, simply use the Cancel card option on the app. On the home page, select cards at the bottom of the page On the physical card view, just below the picture of your card, click on settings Select cancel card then ...
Why has my card request declined?
Your card request may be declined because of one of the following reasons: Insufficient funds in your Carbon account. Inputting incorrect information. The delivery address is not in one of our eligible state (Lagos for now).
Carbon Circles
What is Carbon Circles? Carbon Circles is a digitized monthly contribution otherwise known as Esusu or Ajo. It allows you save funds monthly and you are matched with different people who also have the same financial goal as you. On the 7th day of ...
How can I request a Carbon debit Card?
To request a Carbon debit card: Click on Cards at app home page. Tap on physical. Select your state of residence. Note: Debit cards are available if you are resident in Abuja, Delta, Edo, Kaduna, Kwara, Lagos, Ogun, Ondo, Osun, Oyo and Rivers state. ...
Carbon Express
Carbon Express is a keyboard-based solution that allows you to enjoy instant financial services like fund transfers, airtime, and bills payments within any conversation on your mobile device without having to leave your chat or launch another app. It ...