Where will my Carbon card be delivered to?

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• How can I request a Carbon debit Card?

  To request a Carbon debit card: Click on Cards at app home page. Tap on physical. Select your state of residence. Note: Debit cards are available if you are resident in Abuja, Delta, Edo, Kaduna, Kwara, Lagos, Ogun, Ondo, Osun, Oyo and Rivers state. ...

• Why am I unable to link my card to my Carbon account?

  Linking your bank card to your Carbon account might fail because of one of the following reasons: Wrong debit card type - Please set up a visa or master card, these are the acceptable cards. Card not enabled for web transactions - Please contact your ...

• Can I set-up more than 1 debit card on Carbon?

  At the moment, you can only add a maximum of 5 debit cards within a 30 day period. PLEASE NOTE: Carbon will never ask you for your Carbon Pin, Carbon verification code, Debit card & PIN, via any social media channel.

• What transactions can my Carbon Debit card be used for?

  The Carbon debit card can be used for: Online transactions. Local ATM withdrawals. POS purchases. Carbon Zero purchases.

• What is the cost of a Carbon card?

  The carbon card costs N1,000 only. However, there is a delivery fee within N750 - N1,000 depending on the location.