External debit card
Why am I unable to link my card to my Carbon account?
Linking your bank card to your Carbon account might fail because of one of the following reasons: Wrong debit card type - Please set up a visa or master card, these are the acceptable cards. Card not enabled for web transactions - Please contact your ...
How can I enable my debit card for online transactions?
Contact the card services unit of your bank to have your debit (ATM) card enabled for online transactions. Please contact your bank for detailed instructions. PLEASE NOTE: Carbon will never ask you for your Carbon Pin, Carbon verification code, Debit ...
Can I set-up more than 1 debit card on Carbon?
At the moment, you can only add a maximum of 5 debit cards within a 30 day period. PLEASE NOTE: Carbon will never ask you for your Carbon Pin, Carbon verification code, Debit card & PIN, via any social media channel.
How can I remove my saved debit card?
The steps to remove a saved card on the app; 1. Log in to the Carbon application. 2. Select "Account" on the home page 3. Select cards and banks 4. Click on the debit/ATM card you want to remove and then 5. Select the option to "delete card". You can ...
How can I add a new debit card?
With No Approved Loan Login to the Carbon application. Select "Account" on the home page Select Cards and banks Click on the plus sign(+) at the bottom right corner of the page or click “Add a new debit/ATM card OTP is generated by your bank, contact ...
Popular Articles
USSD Code
Now you can access Carbon without the internet using the code: *1303# to fund your Carbon account, buy airtime or send money. For airtime to self - *1303*Amount# For airtime to others - *1303*Amount*Phone No# To transfer to Carbon Wallet - ...
How to get a Carbon loan
Download the Carbon app from your google play store OR the apple store, sign in or sign up to identify yourself and this will take you to our brief registration/application forms. Complete an application with valid information and click on "apply for ...
How much can I borrow on Carbon?
Carbon offers various loan amounts to its customers based on their account history and other factors, such as credit score, financial history, and repayment capacity. As a new customer, you may be eligible for one of the following loans: Loan 1: ...
Available Loan Offer
a. Loan Offer is calculated based on the verified data from your information and current risk profile. b. The loan amount, duration and interest rate at any time depends on your profile and the information you provided in the application. . Note: ...
Physical Office
Carbon is an online service and does not operate via physical branches. This service is provided by Carbon Microfinance Bank (RC 1642222), a licensed and regulated finance company.