Can I set-up more than 1 debit card on Carbon?
At the moment, you can only add a maximum of 5 debit cards within a 30 day period.
PLEASE NOTE: Carbon will never ask you for your Carbon Pin, Carbon verification code, Debit card & PIN, via any social media channel.
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Why am I required to set up my debit card for repayment?
By default, your Carbon account will be debited on your due date. However, in a situation where your account is not funded, an attempt to debit your bank account is made. That is why you are required to set up your debit card before the loan will be ...How can I add a new debit card?
With No Approved Loan Login to the Carbon application. Select "Account" on the home page Select Cards and banks Click on the plus sign(+) at the bottom right corner of the page or click “Add a new debit/ATM card OTP is generated by your bank, contact ...How do I get my OTP to complete the set-up of my Debit Card on the app?
What is OTP? One time password is a 4 to 6 digit code generated and sent by your bank (financial institution) to authorize transactions you initiate using your debit card. How do I use the OTP? Ensure you do not leave the card setup page to check ...Why am I unable to link my card to my Carbon account?
Linking your bank card to your Carbon account might fail because of one of the following reasons: Wrong debit card type - Please set up a visa or master card, these are the acceptable cards. Card not enabled for web transactions - Please contact your ...What transactions can my Carbon Debit card be used for?
The Carbon debit card can be used for: Online transactions. Local ATM withdrawals. POS purchases. Carbon Zero purchases.