The date of birth on my NIN is incorrect. How do I change it?
If the date of birth on your National Identification Number (NIN) does not match the date of birth on your account, you will need to update it before NIN verification can be completed.
How to update your date of birth on NIN
Go to your nearest NIMC office, an approved enrollment center or visit https://selfservicemodification.nimc.gov.ng/
Request a date of birth correction/update on your NIN record.
Ensure the new date of birth matches with the details on your BVN.
Once the NIN date of birth update is confirmed (takes about 7 days), return to the app and retry the NIN verification process.
If in-app verification is still not successful, please send your account number and a clear screenshot of your updated NIN slip to support@getcarbon.co for resolution within 24 working hours.
Related Articles
Why is my NIN verification unsuccessful?
Your National Identification Number (NIN) verification may fail for a few reasons: 1. Mismatched details If the name or date of birth on your NIN record does not match the details on your account, the verification will not be successful. If the name ...
My NIN verification failed, the date of birth (DOB) on my account is wrong. How do I resolve this?
If your NIN details are correct but the date of birth on your account does not match with your NIN, you will need to update your account date of birth before NIN verification can be successful. How to change your account date of birth Go to your ...
How can I change my date of birth or rectify BVN date of birth mismatch on Carbon?
You need to update the date of birth-related to your BVN then provide us with the printout of your BVN data page, stamped and signed showing (name, passport photo, date of birth, phone number, enrollment institution, enrollment branch and NIN) and a ...
The name on my NIN is incorrect. How do I change it?
If the name on your National Identification Number (NIN) is incorrect, you will need to update it before verification can be completed. How to update your NIN name Go to your nearest NIMC office, an approved enrollment center or visit this site ...
What happens if I can’t make a payment on my due date?
We understand that financial circumstances can change suddenly, however, it is important to note that we do not reschedule repayment dates and you should only take a Carbon loan if you are reasonably certain you have the means to repay within the ...