Can I update my banking/personal information online?
If you need to update or change your certain personal details, please raise an in app support request to us on the specific profile update required, a customer success representative will respond to you with the details of what is required for the update.
Credit Bureau Address and Credit Report Update
When do we update your credit report? Our updates to the credit bureaus are sent out every Thursday of every week Which of the credit bureaus do we report to? We are obligated to submit all credit records/reports of all loan accounts (paid, active or ...
How can I enable my debit card for online transactions?
Contact the card services unit of your bank to have your debit (ATM) card enabled for online transactions. Alternatively visit https://getcarbon.co/cardsetup or contact your bank for detailed instructions. PLEASE NOTE: Carbon will never ask you for ...
How can I change my rent information?
Provide the receipt of your last rent expense via the in- app support (help center) or send an email to: email@example.com
How does it work?
Complete our 100% online application in minutes and submit. We’ll review your information and communicate a decision to you within minutes. If approved, you will receive funds directly into your Carbon account within minutes of loan approval.
How can I add a new debit card?
With No Approved Loan Login to the Carbon application. Select "Account" on the home page Select Cards and banks Click on the plus sign(+) at the bottom right corner of the page or click “Add a new debit/ATM card OTP is generated by your bank, ...