Can I update my banking/personal information online?
If you need to update or change your certain personal details, please raise an in app support request to us on the specific profile update required, a customer success representative will respond to you with the details of what is required for the update.
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Personal Information Security? (Are my details safe with you?)
We encrypt all of your personal data, including your identity and private account information, at the highest level possible. We never sell your information, we never share your information with unauthorized parties. We never use your BVN to access ...
Carbon Business Banking
Unlock A World Of Financial Possibilities. Enjoy seamless banking, powerful tools, and personalized services. Get Started here: https://corporate.getcarbon.co/signup Login: https://corporate.getcarbon.co/login Website: http://getcarbon.co/business ...
How can I change information about myself on my profile?
The following information about your personal data on the app can be changed by simply following the steps below; Change of Residential Address Login to your Carbon app and select Account at the footer of your homepage. Tap on “Profile” Tap on ...
How can I change my rent information?
Kindly follow these steps to edit your rent: 1. Kindly login to your account 2. Tap on “Account” at the footer of your app 3. Tap on your “Profile” and select ‘Residential details’ to edit your rent 4. Tap on “Save/update” at the footer of your app ...
Unable to update my BVN inapp, BVN registered to another user.
This indicates you may have previously registered on our platform. To maintain a single, secure account: 1. Access Your Existing Account: Kindly tap on forgot pin on the app to reset your PIN using the phone number you previously registered and date ...