Why Your NIN Verification is Failing?

For a successful verification of your NIN ID, make sure your NIN, BVN, and Carbon details match exactly(including full name order and date of birth). If so, please raise a support ticket on the app to share your NIN ID for further verification.

However, here are some reasons for unsuccessful NIN verification and how it can be fixed.

1) Mismatched details

If the name or date of birth on your NIN doesn’t match what’s on your Carbon account (and BVN), verification will fail. Please ensure your details match exactly on your NIN, BVN, and Carbon account.

You can confirm your NIN details using the official NIMC self-service portal; https://selfservicemodification.nimc.gov.ng

If the name on your NIN is incorrect, click here for steps to fix this.
If the name on your Carbon account is incorrect, click here for steps to fix this.
If the date of birth on your Carbon account is incorrect, click here for steps to fix this.
If the date of birth on your NIN is incorrect, click here for steps to fix this.

2) Verification portal issues

Sometimes the NIMC verification portal may be temporarily unavailable or slow. If that happens, please wait a few hours and try again.