We currently do not accept upfront payments for now but you can keep the funds safe in your Carbon wallet and even earn 4% annualized interest on your deposit. Our system will autodebit you on the 1st of every month.
There is a self-catch up payment button on your Circle dashboard where you log in. You can trigger your payment by yourself. How to do this: 1. Log in to your Carbon app 2. Click Carbon Circles 3. On your Circles dashboard, there is a card saying ...
It takes some hours for your payment to be updated in our system. But if you made the payment more than 24 hours ago and you are sure that you do not have any missing payment from the previous months, speak to a support agent for rectification.
If you are sure that you do not have any Carbon Circles missing payment from the previous months (as an existing customer), your refund will be processed automatically between 24 - 48hrs. If you do not get your refund, kindly speak to a CS ...