How to Save Bill Payment Beneficiaries on Carbon
To save a bill payment provider as a beneficiary, kindly follow these steps: Click on “Pay bills” on the homepage. Select the biller type. Input the correct biller details and enter the transaction amount. Click on “Proceed” to complete the ...
1% Transaction Charge On Bill Payments, Wallet Top Ups And Transfers
There is now a charge of 1% transaction fee capped at N1,500 for bill payments(airtime top-up, electricity bill, cable tv), wallet top-ups, loan repayments and transfers initiated directly from your registered debit card on the Carbon app. We suggest ...
How to share a receipt?
To share a receipt on Carbon you need to: Click on “recent transaction”. Tap on the transaction. Click on share receipt. Select the preferred format (pdf or jpeg) and share it on any social media channel or save it to your gallery. If it’s an old ...
How can I disable recurring debit?
On Carbon Android To disable a recurring bill payment/ airtime top-up, please follow the steps below in the app; 1. Launch the app, 2. Click on payments at the footer of the home page 3. Click on recurring payments 4. Tap on the transaction you wish ...
Payment has exceeded requery timeout
Description of problem This indicates that you might have taken too long to complete or abandoned the transaction and so it was terminated for your security. Solution(s) Please try to complete the transaction within 2-3 minutes. This means entering ...