Payment has exceeded requery timeout

Payment has exceeded requery timeout

Description of problem

This indicates that you might have taken too long to complete or abandoned the transaction and so it was terminated for your security.

Solution(s)
  • Please try to complete the transaction within 2-3 minutes. This means entering your correct card details, any token sent by your bank and your PIN

  • If you don’t currently have access to your debit card or the device where the token was sent, you may retry the transaction using another card, if you have one

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