How can I make a payment for my loan?

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• How do I make a loan repayment?

  We have made repaying your loan at Carbon as easy as possible. On your due date, your payment will conveniently be deducted from your Carbon Account or the account linked to the debit/ATM card provided during your loan application. To make a payment: ...

• What happens if I can’t make a payment on my due date?

  We understand that financial circumstances can change suddenly, however, it is important to note that we do not reschedule repayment dates and you should only take a Carbon loan if you are reasonably certain you have the means to repay within the ...

• Loan Rescheduling

  Can I reschedule my loan repayment? What happens if I pay late? We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment ...

• Can someone else make a payment on my behalf for my loan?

  Yes, a third party can pay on your behalf. They just need to use your full name (as registered on Carbon) and client ID as the payment reference. All payments should be made to our Collections account. Bank: CARBON Account name: Carbon Collections ...

• Can I make a partial payment for my loan?

  Partial payments may be accepted. You can pay 80% of your current outstanding amount and complete the balance in 3 days.