Popular Articles
How can I access an SME Loan?
Carbon provides flexible finance for SME. Register at https://smefinance.getcarbon.co/ and start your journey to accessible finance. Criteria Applicable Sectors (for now): Retail, Agent Banking, Food Services, Health Services Time in Business: 1+ ...
How to get a Carbon loan
Download the Carbon app from your google play store OR the apple store, sign in or sign up to identify yourself and this will take you to our brief registration/application forms. Complete an application with valid information and click on "apply for ...
How can I change my phone number registered on Carbon or rectify a BVN phone number mismatch?
If you have access to the phone number currently linked to your BVN, kindly provide your BVN and the phone number currently linked to your BVN via email: customer@getcarbon.co for further assistance. If you no longer have access to the phone number ...
Device has already been register to another user
Have you registered a Carbon/Paylater profile using a different number? Has another person used the device to access Carbon/Paylater? This indicates that one of the actions mentioned above has occurred Please check to ensure your device has not been ...
Loan Top-up
A loan top-up is accessing additional funds on a multiple installment facility after paying a certain number of installments on time for an extended period at the same rate. How do I get a top-up? You need to have a current loan within a 3- 6 months ...