Carbon Card
Why has my card activation failed?
Activating your card might fail for one of the following reasons: Inputting the incorrect card information or CVV. Inputting information from a card that is already registered to another Carbon customer. Learn how to activate your debit card here.
Can I perform international transactions with my Carbon Debit Card?
No, you cannot. The debit cards can only be used currently on local ATM and POS terminals and also for online transactions only on Paystack, Flutterwave, and Interswitch platforms.
What transactions can my Carbon Debit card be used for?
The Carbon debit card can be used for: Online transactions. Local ATM withdrawals. POS purchases. Carbon Zero purchases.
How can I activate my debit card?
To activate your Carbon debit card, follow the instructions below: Open the Carbon app. Click on 'Cards' on the app menu. Select 'Physical Cards'. Click on activate card and input the debit card number and CVV from the card that you have received. ...
How can I request a Carbon debit Card?
To request a Carbon debit card: Click on Cards at app home page. Tap on physical. Select your state of residence. Note: Debit cards are available if you are resident in Abuja, Delta, Edo, Kaduna, Kwara, Lagos, Ogun, Ondo, Osun, Oyo and Rivers state. ...
Is a maintenance fee charged on the Carbon cards?
Yes, there is a N50 charge per quarter for card maintenance.
Where will my Carbon card be delivered to?
The card will be delivered to the delivery address provided by you, at card request.
How can I cancel a Carbon card request?
Cards already requested and paid for cannot be cancelled.
What is the cost of a Carbon card?
The carbon card costs N1,000 only. However, there is a delivery fee within N750 - N1,000 depending on the location.
Are Carbon cards debit or credit cards?
The Carbon Physical cards are debit cards.