Why we ask for identity documents.
We ask everyone who opens a Carbon account to give us their BVN (Bank Verification Number) and a valid ID issued by the government (NIN). This assists us in preventing identity fraud by ensuring that everyone using Carbon, including you, is who they claim to be.
Related Articles
Why we ask for facial identity documents
Anyone opening a Carbon account must take a live photo of their face during the account opening process so that we can verify they are the one opening the account. This also helps prevent identity fraud.
The name I registered with on Carbon is different from the name on my BVN, what do I do?
To fully access all of your account's features, it is crucial that the name on your account, BVN, and NIN are identical. If you need to change the name on your account, please send the following documents to support@getcarbon.co: Your account number ...
Unable to update my BVN inapp, BVN registered to another user.
This indicates you may have previously registered on our platform. To maintain a single, secure account: 1. Access Your Existing Account: Kindly tap on forgot pin on the app to reset your PIN using the phone number you previously registered and date ...
How can I access SME Loans
Carbon provides flexible finance for SMEs. The way to access it is to: Register at https://smefinance.getcarbon.co/ and start your journey to accessible finance. Completely fill the required information and upload requested documents for eg: Valid ...
Carbon Business Banking
Unlock A World Of Financial Possibilities. Enjoy seamless banking, powerful tools, and personalized services. Get Started here: https://corporate.getcarbon.co/signup Login: https://corporate.getcarbon.co/login Website: http://getcarbon.co/business ...