Why we ask for facial identity documents
Anyone opening a Carbon account must take a photo of their face during the account opening process so that we can verify they are the one opening the account. This also helps prevent identity fraud.
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Why we ask for identity documents.
We ask everyone who opens a Carbon account to give us their BVN (Bank Verification Number) and a valid ID issued by the government (valid driver’s license, permanent voter’s card, valid international passport or NIN slip). This assists us in ...
How can I access SME Loans
Carbon provides flexible finance for SMEs. The way to access it is to: Register at https://smefinance.getcarbon.co/ and start your journey to accessible finance. Completely fill the required information and upload requested documents for eg: Valid ...
Can I set-up more than 1 debit card on Carbon?
At the moment, you can only add a maximum of 5 debit cards within a 30 day period. PLEASE NOTE: Carbon will never ask you for your Carbon Pin, Carbon verification code, Debit card & PIN, via any social media channel.
Why do you need my card details?
We ask for card details in order to debit your loan repayments on your due date. Carbon understands that this is very sensitive information, so we have secured our platform to protect all your data.
What is my Carbon account number?
Your Carbon account number is the unique number Carbon uses to identify you as its customer for transactions. Think of it as your identity number with us. To get your Account number, Log into the Carbon app, on your home page, your Carbon account ...