Why request for my BVN?

Why request for my BVN?


To verify the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in the event a 3rd party has access to your account details. 
NB: Your BVN does not provide access to your account. If in doubt, we encourage you to confirm this from your bank before you proceed.
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    • I don’t know my BVN. What should I do?

      Just dial *565*0#. Please note: This will only work if you are making the request from the same phone number currently linked to your bank account.
    • Why has my card request declined?

      Your card request may be declined because of one of the following reasons: Insufficient funds in your Carbon account. Card not enabled for web transactions. Inputting incorrect information. The delivery address is not in one of our eligible states.
    • Unable to sign in, BVN registered to another user.

      This indicates that you have previously registered a Carbon account from our app or on the web application. Kindly sign in (not register) in the app and ensure that all the details provided now are the same as the information provided previously. ...
    • How can I request a change of name?

      Provide your newspaper publication, a printout of your BVN data page, court affidavit/marriage certificate and any of the following government approved ID card, showing your updated information by raising a support request in app . Permanent voter's ...
    • Why is my Bank Verification Number (BVN) required?

      We request your BVN as this is used to verify that the individual applying for a Carbon loan is the same as the owner of the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in ...