What is my Maximum Account Limit?
Your KYC level determines your account limit.
Level 1:
Single transfer limit -0
Daily transfer limit- 0
Wallet limit - 0
Level 2:
Single transfer limit -N50,000
Daily transfer limit- N300,000
Wallet limit - N500,000
Level 3:
Single transfer limit -N1,000,000
Daily transfer limit- N5,000,000
Wallet limit- N999,999,999.99
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How do I get a higher pre-approved limit?
You can increase your pre-approved limit by making regular purchases and maintaining a healthy repayment history. Additionally, your spending limit may be influenced by how active your Carbon account is and your savings history with Carbon
How can I increase my spending limit?
To increase your spending limit, simply select the "improve spending limit" option in the app and link your bank statement.
What is my daily spend limit on ATM withdrawal and POS purchases?
Your weekly spend limit on your debit card #500,000.
How can I increase my transfer limit?
To increase the transfer limit on Carbon, we will require you to upgrade to the different KYC levels. Your KYC level determines your account limit. Level 1: Single transfer limit -N1,000 Daily transfer limit- N10,000 Wallet limit -N100,000 Level 2: ...
Exceeds Withdrawal Limit
Description of problem This is an error from your bank indicating one of the following: That the transaction will bring your account balance below the limit set by the bank, or You have exceeded your daily transaction limit for that account ...