What is my Maximum Account Limit?

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• How can I increase my transfer limit?

  ? How to Increase Your Account Limits on Carbon Your transaction and account limits on Carbon are tied to your KYC (Know Your Customer) level. The higher your KYC level, the more you can send, receive, and keep in your account. KYC Level 1: Basic ...

• Exceeds Withdrawal Limit

  Description of problem This is an error from your bank indicating one of the following: That the transaction will bring your account balance below the limit set by the bank, or You have exceeded your daily transaction limit for that account ...

• What is my daily spend limit on ATM withdrawal and POS purchases?

  Your weekly spend limit on your debit card #500,000.

• I want to close/delete my account

  Thinking of Leaving? Let's Talk First. We understand that circumstances change, and we're sad to hear you want to close your account. Your feedback is important to us. We would love to understand what led to this decision and how we can improve your ...

• What is my Carbon account number?

  Your Carbon account number is the unique number Carbon uses to identify you as its customer for transactions. Think of it as your identity number with us. To get your Account number, Log into the Carbon app, on your home page, your Carbon account ...