Now you can access Carbon without the internet using the code: *1303# to fund your Carbon account, buy airtime or send money.

For airtime to self - *1303*Amount# 

For airtime to others - *1303*Amount*Phone No# 

To transfer to Carbon Wallet - *1303*3*Amount*Phone No# 

To transfer to Bank Account - *1303*4*Amount*Acct No#

    • Related Articles

    • ​Why am I not receiving verification code?

      A verification code is a six-digit PIN code used to verify your mobile number. This code is received during registration and can only be used once. Why am I not receiving verification code? Ported line: If your mobile line has ever been ported from ...
    • Can my verification code be sent to my email address?

      Verification code is only sent to the registered phone number on Carbon.
    • I did not receive my phone verification code, what do I do?

      When you sign up on our service, you should receive an SMS from us to the mobile number you provided. Please enter the code received to verify your number and receive a loan decision. If you are certain that you did not receive a message, do confirm ...
    • Enter the OTP code sent to your phone to complete the transaction

      Description of problem This error indicates that you abandoned the transaction at the point of authentication. Solution(s) Please retry the transaction and provide the OTP sent to your token device to complete the transaction If you don’t currently ...
    • Loan Rescheduling

      Can I reschedule my loan repayment? What happens if I pay late? We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment ...