Understanding Carbon's Customer Tiers

Understanding Carbon's Customer Tiers

Why tiers?

At Carbon, we’re dedicated to enhancing your financial journey with us. To achieve this, we’ve introduced a tier-based system that recognizes and rewards your financial behaviors and interactions within our ecosystem. But what exactly are these tiers, and how do they work?


What Are Customer Tiers?

Customer tiers are a way for us to categorize our users based on their engagement and activity within the Carbon ecosystem. Each tier represents a different level of access to our services and benefits, ensuring that your loyalty and positive financial behavior are rewarded.

How Many Tiers Are There?

We have six distinct tiers, ranging from Tier 1 to Tier 6. Each tier offers a unique set of benefits, with higher tiers providing greater rewards and access to more exclusive features.


What Benefits Can You Expect?

Some benefits you can expect include:
  1. Better and priority customer support, access to our phone lines etc.
  2. Access to Carbon Zero
  3. Access to loans and better interests
  4. Better interest rates for savings (coming soon)

Why Are Tiers Important?

Tiers are designed to foster a long-term relationship with you by rewarding consistent and positive financial behavior. By understanding your tier, you can take full advantage of the benefits available to you and strive to reach higher tiers for even more rewards.
Stay engaged with Carbon, make the most of our services, and watch your financial journey flourish as you climb the tiers!

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