Transaction was blocked by the Payment Server because it did not pass all risk checks
Description of problem
Your card is not yet registered for 3D-Secure authentication which is required before an online card transaction can be completed. This would need to be activated by your bank.
Solution
Please contact your bank to enroll your card on ‘Mastercard SecureCode’ for Mastercards or ‘Verified by Visa’ for Visa cards.
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Description of problem This indicates that you might have taken too long to complete or abandoned the transaction and so it was terminated for your security. Solution(s) Please try to complete the transaction within 2-3 minutes. This means entering ...
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What can I do when my device has just been changed and my transaction amount has been limited?
When you attempt to login into your existing Carbon account on a new device, this means that your device is untrusted and need to be confirmed. You will receive an email notification that a new device has been set up on your profile with the device ...
Why you should set your transaction pin.
Every Carbon account is protected by a unique four-digit PIN that should only be known by the account holder. You can’t use your Carbon account without first setting your sign-in PIN. Your transactions on the app are also secured with this PIN.