Related Articles
System Error
Description of problem The card processing system is experiencing downtime as at when the transaction is being attempted. Solution Please retry the transaction at a later time or contact our support team if the error persists
Incorrect PIN
Description of problem This error indicates that you might have provided an incorrect PIN, which caused the transaction to fail. Solution(s) You can complete the transaction by entering your correct card PIN If you have any difficulty remembering ...
Invalid Transaction
Description of problem This error is from the card issuer and it is most common with Verve cards Solution(s) Please retry the transaction at a later time or escalate the issue to your bank if the error persists. You may also try using another bank’s ...
Error, please try again.
Description of problem This error means there was downtime as at when the transaction was attempted Solution(s) Please retry the transaction at a later time or escalate to our support team if the error persists. You may also try using another bank’s ...
Enter the OTP code sent to your phone to complete the transaction
Description of problem This error indicates that you abandoned the transaction at the point of authentication. Solution(s) Please retry the transaction and provide the OTP sent to your token device to complete the transaction If you don’t currently ...