Resolving Transaction Errors: What to Do When Payments Fail

Transaction Error

Description of problem
This indicates an error returned by the bank or processor when the transaction cannot be successfully completed at that particular time.

Solution(s)

  • Please wait for a while and then retry the transaction. If the error persists, kindly escalate to your bank for further assistance.

  • You may also try using another bank’s card instead (if you have one) to complete the transaction.

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