The details on my NIN match my account, but my NIN is not verified.

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• Why is my NIN verification unsuccessful?

  Your National Identification Number (NIN) verification may fail for a few reasons: 1. Mismatched details If the name or date of birth on your NIN record does not match the details on your account, the verification will not be successful. If the name ...

• My NIN verification failed, the date of birth (DOB) on my account is wrong. How do I resolve this?

  If your NIN details are correct but the date of birth on your account does not match with your NIN, you will need to update your account date of birth before NIN verification can be successful. How to change your account date of birth Go to your ...

• My NIN verification failed because the name on my account is incorrect. How do I resolve this?

  If your NIN details are correct but the name on your account does not match, you will need to update your account name before NIN verification can be successful. How to update your account name Go to your nearest commercial bank and specifically ...

• The date of birth on my NIN is incorrect. How do I change it?

  If the date of birth on your National Identification Number (NIN) does not match the date of birth on your account, you will need to update it before NIN verification can be completed. How to update your date of birth on NIN Go to your nearest NIMC ...

• How do i recover my account?

  You can recover your account by resetting your Carbon Pin. To retrieve your pin, click on the forgot pin option, enter your date of birth and registered mobile number for pin reset. If the difficulty persists, kindly send a screenshot of the ...