Related Articles
System Error
Description of problem The card processing system is experiencing downtime as at when the transaction is being attempted. Solution Please retry the transaction at a later time or contact our support team if the error persists
Why is Carbon charging a ₦500 loan application fee?
Serious moves start with serious intent. The fee helps us keep unserious and fraudulent applications out of the system, so we can focus on people who are truly ready to borrow smart. It is about keeping the process fast, fair, and built for sharp ...
What Does It Mean When a Loan Is Written Off?
What Does It Mean When a Loan Is Written Off? A loan write-off does not mean your loan has been cancelled or forgiven. It simply means the loan has been classified as overdue in our records. You are still responsible for repaying the full outstanding ...
I have created a circle account but I am yet to be added to a circle
Addition to a circle is immediate and automatic. However if an unforeseen system glitch happens at the time of joining, a delay in placing you in a circle occurs but it is also always fixed and auto-resolved under 24hrs.
I want to make my circle payments for 2 months now because I have enough funds with me now
We currently do not accept upfront payments for now but you can keep the funds safe in your Carbon wallet and even earn 4% annualized interest on your deposit. Our system will autodebit you on the 1st of every month.