Dealing with Suspected Fraud: Transaction Blocked? What to Do

Suspected fraud

Description of problem
This is a bank error whereby their fraud system blocks a transaction due to what they have flagged as suspicious activity.

Solution(s) 

  • Please escalate to your bank to investigate and understand why you are getting that error.

  • You may also try using another bank’s card instead (if you have one) to complete the transaction.


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