Description of problem
This is a bank error whereby their fraud system blocks a transaction due to what they have flagged as suspicious activity.
Solution(s)
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Why we ask for facial identity documents
Anyone opening a Carbon account must take a photo of their face during the account opening process so that we can verify they are the one opening the account. This also helps prevent identity fraud.
Why we ask for identity documents.
We ask everyone who opens a Carbon account to give us their BVN (Bank Verification Number) and a valid ID issued by the government (valid driver’s license, permanent voter’s card, valid international passport or NIN slip). This assists us in ...