Lost Debit Card Pickup: Steps to Retrieve Your New Card

Pickup card (lost card)

Description of problem
This error response indicates that the debit card being used has been reported as lost and a new card has been printed but the customer is yet to pick it up.

Solution(s)
  • Kindly visit your bank and pickup your new card.

  • You may also try using another bank’s card instead (if you have one) to complete the transaction.


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