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Lost Card, Pick-Up
Description of problem This error response indicates that the debit card has been reported as lost and a new card has been printed but the cardholder is yet to pick it up. Solution(s) Kindly visit your bank and pickup your new card. You may also try ...
Expired card
Description of problem This indicates that the debit card you’re attempting to use has expired. Solution(s) Please request a new debit card from your bank You may also try using another bank’s card instead (if you have one) to complete the ...
Restricted card
Description of problem This error response means that transactions from the debit card have been restricted. Solution(s) Please reach out to your bank to find out what the problem is. You may also try using another bank’s card instead (if you have ...
Refer to card issuer
Description of problem This error comes from the card issuer. There might be some restrictions on your card. Solution(s) Please reach out to your bank to find out what the problem is. You may also try using another bank’s card instead (if you have ...
No Card Record
Description of problem The card number or expiry date you entered might be incorrect. The submitted card details are not on file with your bank. Solution(s) Please recheck the card details you entered and retry the transaction with correct ...