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• Related Articles

• Are Carbon cards debit or credit cards?

  The Carbon Physical cards are debit cards.

• How can I deactivate my card and request for a new Carbon card?

  To deactivate your Carbon physical card, simply use the Cancel card option on the app. On the home page, select cards at the bottom of the page On the physical card view, just below the picture of your card, click on settings Select cancel card then ...

• The date of birth on my NIN is incorrect. How do I change it?

  If the date of birth on your National Identification Number (NIN) does not match the date of birth on your account, you will need to update it before NIN verification can be completed. How to update your date of birth on NIN Go to your nearest NIMC ...

• The name on my NIN is incorrect. How do I change it?

  If the name on your National Identification Number (NIN) is incorrect, you will need to update it before verification can be completed. How to update your NIN name Go to your nearest NIMC office, an approved enrollment center or visit this site ...

• My NIN verification failed, due to date of birth issues. How do I resolve this?

  NIN date of birth is correct, account date of birth is wrong. Go to your nearest commercial bank to specifically request for a change of your BVN date of birth (not just the date of birth on the commercial bank account) Ensure the date of birth ...