My name is not well arranged, how do I correct that?

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• How can I request a change of name?

  For a name change, please provide your BVN, and a government approved ID card(NIN), showing your updated/correct information by raising a support ticket in app.

• My NIN verification failed because the name on my account is incorrect. How do I resolve this?

  If your NIN details are correct but the name on your account does not match, you will need to update your account name before NIN verification can be successful. How to update your account name Go to your nearest commercial bank and specifically ...

• The name I registered with on Carbon is different from the name on my BVN, what do I do?

  To fully access all of your account's features, it is crucial that the name on your account, BVN, and NIN are identical. If you need to change the name on your account, please send the following documents to support@getcarbon.co: Your account number ...

• How can I correct my Bank Verification Number?

  We do not change or edit BVN that has more than two digits error on Carbon. Please raise a support ticket inapp by tapping on the headset icon to provide your correct BVN, screenshot of your NIN slip and state the reason you provided the wrong BVN on ...

• The name on my NIN is incorrect. How do I change it?

  If the name on your National Identification Number (NIN) is incorrect, you will need to update it before verification can be completed. How to update your NIN name Go to your nearest NIMC office, an approved enrollment center or visit this site ...