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Pickup card (lost card)
Description of problem This error response indicates that the debit card being used has been reported as lost and a new card has been printed but the customer is yet to pick it up. Solution(s) Kindly visit your bank and pickup your new card. You may ...
Expired card
Description of problem This indicates that the debit card you’re attempting to use has expired. Solution(s) Please request a new debit card from your bank You may also try using another bank’s card instead (if you have one) to complete the ...
Restricted card
Description of problem This error response means that transactions from the debit card have been restricted. Solution(s) Please reach out to your bank to find out what the problem is. You may also try using another bank’s card instead (if you have ...
PIN Tries Exceeded, Pick-Up
Description of problem This error indicates you tried to complete the transaction with an incorrect PIN. Solution(s) Please retry the transaction and provide your correct PIN to complete the transaction You may also try using another bank’s card ...
Refer to card issuer
Description of problem This error comes from the card issuer. There might be some restrictions on your card. Solution(s) Please reach out to your bank to find out what the problem is. You may also try using another bank’s card instead (if you have ...