Loan top-up unavailable(due to a loan reschedule)

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• Loan Top-up

  A loan top-up is accessing additional funds on a multiple installment facility after paying a certain number of installments on time for an extended period at the same rate. How do I get a top-up ? You need to have a current loan within a 3- 9 months ...

• What happens if I can’t make a payment on my due date?

  We understand that financial circumstances can change suddenly, however, it is important to note that we do not reschedule repayment dates and you should only take a Carbon loan if you are reasonably certain you have the means to repay within the ...

• Loan Declined due to late repayment history

  Unfortunately, you are not currently eligible for a loan due to the unsatisfactory repayment record on your previous loan. We recommend you keep using your app consistently to perform other transactions (e.g. airtime recharge, bill payments, savings, ...

• How many times can I reschedule my loan?

  You can only reschedule your loan once.

• I want to reschedule my loan

  You are eligible for a loan reschedule if you do not have an outstanding balance and if you do not have penalties on your loan account.