Can I reschedule my loan repayment? What happens if I pay late?
We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment dates and you should only take a Carbon loan if you are reasonably certain that you have the means to repay within the agreed period.
We will advise you to begin to initiate partial repayments by funding your Carbon account by following these simple steps:
Also you can simply fund your Carbon account via a direct USSD fund transfer by dialing your bank’s USSD code, select Carbon/One Finance as the receiving institution and input the amount.
Paying late might affect your ability to get a loan in the future or the terms of your future loan. We therefore urge you to pay each installment on time.
Defaulting loans can lead to the following actions from Carbon:
We therefore advise you to make every effort to meet your obligations on time.
Remember, a positive outcome for you is a positive outcome for us, so please be in touch if you have any issues making your loan repayments.