Loan Rescheduling

Loan Rescheduling

We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment dates and you should only take a Carbon loan if you are reasonably certain that you have the means to repay within the agreed period. 

We will advise you to begin to initiate partial repayments by funding your Carbon account by following these simple steps:
  1. Go on the Carbon app home page, click ‘fund account’ to retrieve your Carbon account ID (Carbon account number).
  2. Log in to your Bank’s mobile app, select transfer to other banks.
  3. Enter the amount you want to fund your Carbon account with, input your Carbon account ID (Carbon account number) and select Carbon/One Finance as the bank name.
  4. Once top-up is successfully completed, the funds will reflect in your Carbon account.
Also you can simply fund your Carbon account via a direct USSD fund transfer by dialing your bank’s USSD code, select Carbon/One Finance as the receiving institution and input the amount.

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