Loan Declined due to late repayment history

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• What happens if I can’t make a payment on my due date?

  We understand that financial circumstances can change suddenly, however, it is important to note that we do not reschedule repayment dates and you should only take a Carbon loan if you are reasonably certain you have the means to repay within the ...

• How do I make a loan repayment?

  We have made repaying your loan at Carbon as easy as possible. On your due date, your payment will conveniently be deducted from your Carbon Account or the account linked to the debit/ATM card provided during your loan application. To make a payment: ...

• Why am I required to set up my debit card for repayment?

  By default, your Carbon account will be debited on your due date. However, in a situation where your account is not funded, an attempt to debit your bank account is made. That is why you are required to set up your debit card before the loan will be ...

• Loan declined due to approval score

  You do not meet our approval requirement to access a loan at this time. Please work on improving your credit score before reapplying for a loan by using your app consistently to perform other transactions (e.g. airtime recharge, bill payments, ...

• Loan Top-up

  A loan top-up is accessing additional funds on a multiple installment facility after paying a certain number of installments on time for an extended period at the same rate. How do I get a top-up ? You need to have a current loan within a 3- 9 months ...