What to Do When the Issuer or Switch Is Inoperative During Transactions

Issuer or Switch Inoperative

Description of problem
Your bank or the card network is currently unavailable due to downtime at the time of the transaction attempt.

Solution(s)

  • Please retry the transaction at a later time or escalate to our support team if the error persists.

  • You may also try using another bank’s card instead (if you have one) to complete the transaction.

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