Is there interest in funds saved in my Carbon account ?
There is a 1% annualized interest on the cumulative funds saved in your Carbon account which is paid out on the 1st day of every month.
How do I transfer from the Carbon Account [Wallet]?
Kindly follow the steps below to transfer funds into your desired bank account. When you log in to your home page, 1. Select ‘Send money’ 2. Select ‘New Recipient’ and enter your bank account number 3. Select bank name 4. Enter the amount you want to ...
Why am I unable to link my card to my Carbon account?
Linking your bank card to your Carbon account might fail because of one of the following reasons: Wrong debit card type - Please set up a visa or master card, these are the acceptable cards. Card not enabled for web transactions - Please contact your ...
How can I remove my saved debit card?
The steps to remove a saved card on the app; 1. Log in to the Carbon application. 2. Select "Account" on the home page 3. Select cards and banks 4. Click on the debit/ATM card you want to remove and then 5. Select the option to "delete card". You can ...
What is my Carbon account number?
Your Carbon account number is the unique number Carbon uses to identify you as its customer for transactions. Think of it as your identity number with us. To get your Account number, Log into the Carbon app, on your home page, your Carbon account ...
How do I fund my account?
You can fund your Carbon account with the steps below: Click ‘Add money’ to retrieve your Carbon account number Log in to your mobile banking app, select transfer to other banks Enter the amount you want to fund your Carbon account with. Input your ...