Description of problem This error indicates that you might have provided an incorrect token during transaction authorization Solution(s) Please retry the transaction and provide the correct token If you don’t currently have access to the device where ...
Description of problem This error is from the card issuer and it is most common with Verve cards Solution(s) Please retry the transaction at a later time or escalate the issue to your bank if the error persists. You may also try using another bank’s ...
Description of problem This is an error from the bank. It is most common with transactions from Ecobank and First Bank cards Solution(s) Please retry the transaction at a later time or escalate to our support team if the error persists. You may also ...
Description of problem This error occurs when you are trying to add your debit card details on the app and it indicates that you abandoned the transaction at the point of authentication. Solution(s) Please retry the transaction and provide the OTP ...
OTP generally means One-Time Password or PIN. One Time Password (OTP) is usually a 4-6 digit unique password sent from your bank to your mobile number/email linked to your bank account, to authenticate online transactions initiated by the card ...