I want to reschedule my loan

I want to reschedule my loan

You are eligible for a loan reschedule if you do not have an outstanding balance and if you do not have penalties on your loan account.
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    • Loan Rescheduling

      Can I reschedule my loan repayment? What happens if I pay late? We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment ...
    • How many times can I reschedule my loan?

      You can only reschedule your loan once.
    • What Does It Mean When a Loan Is Written Off?

      What Does It Mean When a Loan Is Written Off? A loan write-off does not mean your loan has been cancelled or forgiven. It simply means the loan has been classified as overdue in our records. You are still responsible for repaying the full outstanding ...
    • Is there a fee for loan reschedule?

      Yes, there is an upfront fee: A fee of N2,500 will be charged for a 7-day reschedule. A fee of N5,000 will be charged for a 14-day reschedule.
    • I want to close/delete my account

      Thinking of Leaving? Let's Talk First. We understand that circumstances change, and we're sad to hear you want to close your account. Your feedback is important to us. We would love to understand what led to this decision and how we can improve your ...