I want to reschedule my loan
You are eligible for a loan reschedule if you do not have an outstanding balance and if you do not have penalties on your loan account.
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How many times can I reschedule my loan?
You can only reschedule your loan once.
Loan Rescheduling
Can I reschedule my loan repayment? What happens if I pay late? We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment ...
Is there a fee for loan reschedule?
Yes, there is an upfront fee: A fee of N2,500 will be charged for a 7-day reschedule. A fee of N5,000 will be charged for a 14-day reschedule.
I want to close my account
Thinking of Leaving? Let's Talk First. We understand that circumstances change and sad to hear you want to close your account. Your feedback is important to us, we would love to understand what led to this decision and how we can improve your ...
Loan Top-up
A loan top-up is accessing additional funds on a multiple installment facility after paying a certain number of installments on time for an extended period at the same rate. How do I get a top-up ? You need to have a current loan within a 3- 9 months ...