I want to reschedule my loan

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• How many times can I reschedule my loan?

  You can only reschedule your loan once.

• Loan Rescheduling

  Can I reschedule my loan repayment? What happens if I pay late? We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment ...

• Is there a fee for loan reschedule?

  Yes, there is an upfront fee: A fee of N2,500 will be charged for a 7-day reschedule. A fee of N5,000 will be charged for a 14-day reschedule.

• I want to close my account

  May we know why you want to deactivate your Carbon account? This is because by deactivating your Carbon account, you will miss out on our services like 3 cost-effective payments (electricity, airtime top-up, Bill payments), Loan facilities, and ...

• Loan Top-up

  A loan top-up is accessing additional funds on a multiple installment facility after paying a certain number of installments on time for an extended period at the same rate. How do I get a top-up ? You need to have a current loan within a 3- 9 months ...