I was drawn but i am yet to be credited
Draw happens on the 7th of every month and all customers are paid on the 8th of every month. In case you are not paid by the close of business on the 8th of that month, please speak with a CS representative to know what the issue is with your account.
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When will I be drawn on Carbon Circle?
Every month on the 7th of the month it's Draw Day at Carbon HQ. One member of each Circle is selected at random from those who are eligible to be awarded the Draw Total. There is no guarantee of when you will be drawn during the duration of the ...
Why is my approved loan not yet disbursed?
This could be because you are yet to set up a valid debit card for repayement. Please set up your card by following this link; https://app.getcarbon.co/ using a GOOGLE CHROME BROWSER.It is important to note; 1) The loan must be in an APPROVED state. ...
I’ve been drawn today, when will I get my money?
Congratulations on being drawn! After the draw day happens on the 7th day, the payout happens on the 8th of the month and they will be automatically deposited into your account.
I have created a circle account but I am yet to be added to a circle
Addition to a circle is immediate and automatic. However if an unforeseen system glitch happens at the time of joining, a delay in placing you in a circle occurs but it is also always fixed and auto-resolved under 24hrs.
How does the draw work - Draw logic
Random draw among eligible participants in each Circle. Eligibility: All participants who are up to date with their payments and have not already been drawn are eligible to be drawn