I want to close/delete my account

I want to close/delete my account

Thinking of Leaving? Let's Talk First.

We understand that circumstances change, and we're sad to hear you want to close your account. Your feedback is important to us. We would love to understand what led to this decision and how we can improve your experience.

Please send an email to support@getcarbon.co to connect with our support team. We may solve the challenge without the need to close your account to enable you to enjoy our cost-effective payments (electricity, airtime top up, bill payments), loan facilities, and Carbon zero.

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