I'm having difficulty repaying my loan, what are my options?

I'm having difficulty repaying my loan, what are my options?

I'm having difficulty repaying my loan, what are my options?

 

We understand that financial circumstances can change suddenly, however, we unfortunately do not reschedule repayment dates and you should therefore only take a Carbon loan if you are certain that you have the means to repay within the agreed period.

Please make every attempt to pay us back on time. If you find yourself in a situation that makes it difficult to make your scheduled repayment, please contact us immediately by writing to customer@getcarbon.co or calling 01-6311215.

I’m going to be a few days late on my payment, how will that affect me? 

Paying late might affect your ability to get a loan in the future or the terms of your future loan. We therefore urge you to pay each installment on time. 

 

What happens if I don’t pay back my loan? 

Defaulting loans can lead to the following actions from Carbon: 

  • Suspension of your access to our lending service.

  • Reporting your default to credit bureaus which will severely limit your ability to access loans in the future.

  • Involvement with external collection agencies.

  • Possible legal action.

We therefore advise you to make every effort to meet your obligations on time. Remember, a positive outcome for you is a positive outcome for us, so please be in touch if you have any issues making your loan repayments.


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