I don’t know my BVN. What should I do?
Just dial *565*0#.
Please note: This will only work if you are making the request from the same phone number currently linked to your bank account.
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How can I change my phone number registered on Carbon or rectify a BVN phone number mismatch?
If you have access to the phone number currently linked to your BVN, kindly provide your BVN and the phone number currently linked to your BVN for further assistance. If you no longer have access to the phone number linked to your BVN or for phone ...
Why request for my BVN?
To verify the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in the event a 3rd party has access to your account details. NB: Your BVN does not provide access to your account. ...
How can I send you my BVN?
Always provide sensitive information like BVN either via our registered email address: customer@getcarbon.co or via the in app-support (by clicking the Help center) Do not include your BVN in the comment section of our social media posts or to be ...
Why is my Bank Verification Number (BVN) required?
We request your BVN as this is used to verify that the individual applying for a Carbon loan is the same as the owner of the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in ...
How can I change my date of birth or rectify BVN date of birth mismatch on Carbon?
You need to update the date of birth-related to your BVN then provide us with the printout of your BVN data page, stamped and signed showing (name, passport photo, date of birth, phone number, enrollment institution, enrollment branch and NIN) and a ...