I don’t know my BVN. What should I do?
Just dial *565*0#.
Please note: This will only work if you are making the request from the same phone number currently linked to your bank account.
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Why request for my BVN?
To verify the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in the event a 3rd party has access to your account details. NB: Your BVN does not provide access to your account. ...
How can I send you my BVN?
Always provide sensitive information like BVN either via our registered email address: customer@getcarbon.co or via the in app-support (by clicking the Help center) Do not include your BVN in the comment section of our social media posts or to be ...
Why is my Bank Verification Number (BVN) required?
We request your BVN as this is used to verify that the individual applying for a Carbon loan is the same as the owner of the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in ...
The phone number i registered with on Carbon is not linked to my BVN, how can i correct this?
Please confirm that you currently have access to the phone number linked to your BVN: If yes, provide your BVN and phone number currently linked to your BVN by reaching out to the support team by going to the support section of the app and clicking ...
The name i registered with on Carbon is different from the name on my BVN, what do I do?
For name update, please provide your: Newspaper publication (if applicable), BVN, court affidavit, and government-approved ID card showing your correct information here for further assistance.