I accidentally registered the wrong Date of birth, what can I do?

• Related Articles

• Unable to sign in, BVN registered to another user.

  This indicates that you have previously registered a Carbon account from our app or on the web application. Kindly sign in (not register) in the app and ensure that all the details provided now are the same as the information provided previously. ...

• Airtime purchase (wrong number, incomplete number or incorrect number)

  If debited for a failed airtime top-up via your bank account (from the card registered on your profile) contact the card services unit of your bank 24 hours after, if no reversal was automatically done and fill a dispense error form for a possible ...

• How can I change my date of birth or rectify BVN date of birth mismatch on Carbon?

  You need to update the date of birth-related to your BVN then provide us with the printout of your BVN data page, stamped and signed showing (name, passport photo, date of birth, phone number, enrollment institution, enrollment branch and NIN) and a ...

• What happens if I can’t make a payment on my due date?

  We understand that financial circumstances can change suddenly, however, it is important to note that we do not reschedule repayment dates and you should only take a Carbon loan if you are reasonably certain you have the means to repay within the ...

• Kindly enter the mobile no registered with your bank

  Description of problem This error is specific to some Verve debit cards. The bank is requesting that you enter the mobile number linked to your account in order to validate the transaction. Solution(s) You’ll need to enter the mobile number linked to ...