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Non Receipt of Funds Transfer
We apologize for the experience. A review of your account shows the funds transfer was successful on our platform. However, if the beneficiary is yet to receive funds at this time, do provide the session ID to the beneficiary and have the beneficiary ...
How do I get my OTP?
What is OTP? One time password is a 4 to 6 digit code generated and sent by your bank (financial institution) to authorize transactions you initiate using your debit card. How do I use the OTP? Ensure you do not leave the card setup page to check ...
Personal Information Security? (Are my details safe with you?)
We encrypt all of your personal data, including your identity and private account information, at the highest level possible. We never sell your information, we never share your information with unauthorized parties. We never use your BVN to access ...
Carbon Business Banking
Unlock A World Of Financial Possibilities. Enjoy seamless banking, powerful tools, and personalized services. Get Started here: https://corporate.getcarbon.co/signup Login: https://corporate.getcarbon.co/login Website: http://getcarbon.co/business ...
How can I change my residential address?
Provide a recent utility bill not older than 3 months, to confirm your change of address via the in- app support (help center) Acceptable bills include; Tenancy Agreement Communication bill Tax Bills Sub-Contractors Certificates Tax Receipts Official ...