How to send money on Carbon?
To send money to a new recipient on Carbon:
Once signed in
- click on “send money”.
- If the beneficiary is new, click on “new recipient”.
- Or select “recent transfers” if you have recently sent money to the beneficiary.
- You can also click on “saved beneficiary” if the beneficiary is saved.
- Input the account number, bank, amount, remark which is optional and click on proceed.
- Review the transaction and input your transaction pin to confirm.
If your desired bank is not listed, please write to us. to us requesting it to be included on the app, and your request will be passed on.Note: Using your Carbon account to send money is completely free if you have not exhausted your 30 free transfers. If you have, you will be charged ₦10 but using a debit card to send money will result in a 1% fee.
How to send money to your Carbon contacts? (You can transfer 30 free funds a month)
To send money to someone on your contacts: Once signed in, click on “send money”. Tap on “view all” beside Contacts on Carbon. Select the contact. Input the amount, remark, and click on proceed. Review the transaction again and enter your transaction ...
How do I transfer from the Carbon Account [Wallet]?
Kindly follow the steps below to transfer funds into your desired bank account. When you log in to your home page, 1. Select ‘Send money’ 2. Select ‘New Recipient’ and enter your bank account number 3. Select bank name 4. Enter the amount you want to ...
Insuring Your Money
We insure all deposits you make into your Carbon account with the National Deposit Insurance Commission (NDIC).
How is my money protected?
As with everything else on the Carbon service, security is guaranteed. PayVest Savings and investments are protected and always available for withdrawal, anytime you wish. Your funds are safe as they are managed by One Finance and Investments Limited ...
Carbon Account [Wallet] Top-up failed, how do I get a refund?
If debited when attempting to top-up your Carbon account [wallet] via your ATM card but the said transaction failed, contact the card services unit of your bank after 24 hours if no reversal was automatically done and fill a dispense error form for ...