How can I send you my BVN?

How can I send you my BVN?


Always provide sensitive information like BVN either via our registered email address: customer@getcarbon.co or via the in app-support (by clicking the Help center)
Do not include your BVN in the comment section of our social media posts or to be publicly viewed by others.‚Äč



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    • Why request for my BVN?

      To verify the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in the event a 3rd party has access to your account details.  NB: Your BVN does not provide access to your account. ...
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      To send money to a new recipient on Carbon: Once signed in click on “send money”. If the beneficiary is new, click on “new recipient”. Or select “recent transfers” if you have recently sent money to the beneficiary. You can also click on “saved ...
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      We request your BVN as this is used to verify that the individual applying for a Carbon loan is the same as the owner of the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in ...
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      To send money to someone on your contacts: Once signed in, click on “send money”. Tap on “view all” beside Contacts on Carbon. Select the contact. Input the amount, remark, and click on proceed. Review the transaction again and enter your transaction ...
    • The phone number i registered with on Carbon is not linked to my BVN, how can i correct this?

      Please confirm that you currently have access to the phone number linked to your BVN: If yes, provide your BVN and phone number currently linked to your BVN by reaching out to the support team by going to the support section of the app and clicking ...