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I don’t know my BVN. What should I do?
Just dial *565*0#. Please note: This will only work if you are making the request from the same phone number currently linked to your bank account.
Unable to sign in, BVN registered to another user.
This indicates that you have previously registered a Carbon account from our app or on the web application. Kindly sign in (not register) in the app and ensure that all the details provided now are the same as the information provided previously. ...
Why request for my BVN?
To verify the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in the event a 3rd party has access to your account details. NB: Your BVN does not provide access to your account. ...
How can I send you my BVN?
Always provide sensitive information like BVN either via our registered email address: customer@getcarbon.co or via the in app-support (by clicking the Help center) Do not include your BVN in the comment section of our social media posts or to be ...
Why is my Bank Verification Number (BVN) required?
We request your BVN as this is used to verify that the individual applying for a Carbon loan is the same as the owner of the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in ...