How can I send my bank statement?
Please send a copy of your recent 3 months bank statement via the app by raising a support ticket for a loan offer review.
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How to send money to your Carbon contacts? (You can transfer 30 free funds a month)
To send money to someone on your contacts: Once signed in, click on “send money”. Tap on “view all” beside Contacts on Carbon. Select the contact. Input the amount, remark, and click on proceed. Review the transaction again and enter your transaction ...
How to send money on Carbon?
To send money to a new recipient on Carbon: Once signed in click on “send money”. If the beneficiary is new, click on “new recipient”. Or select “recent transfers” if you have recently sent money to the beneficiary. You can also click on “saved ...
How to get my account [wallet] statement?
To get your wallet statement showing all your transactions (debit and credit). Simply select Transactions from your Carbon home page, then Get statement at the bottom of the transaction page. Select the desired date range, click proceed then Get ...
How do I send my proof of payment for my loan?
Send your proof of payment to collectionsunit@getcarbon.co
Kindly enter the mobile no registered with your bank
Description of problem This error is specific to some Verve debit cards. The bank is requesting that you enter the mobile number linked to your account in order to validate the transaction. Solution(s) You’ll need to enter the mobile number linked to ...