How can I send my bank statement since I am having issues sending it via the link received via SMS?

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• Bill Payment Issues

  If debited for a failed bill payment (Cable, Utility and so on) via your bank account (from the card registered on your profile) contact the card services unit of your bank 24 hours after, if no reversal was automatically done fill a dispense error ...

• I did not receive my verification link in my email.

  If the verification link is not seen in your inbox, please check all the folders associated with your email (SPAM and Promotions inclusive).If not received, please do the following, then try again; Ensure customer@getcarbon.co is not blocked or ...

• How to send money to your Carbon contacts? (You can transfer 30 free funds a month)

  To send money to someone on your contacts: Once signed in, click on “send money”. Tap on “view all” beside Contacts on Carbon. Select the contact. Input the amount, remark, and click on proceed. Review the transaction again and enter your transaction ...

• How to send money on Carbon?

  To send money to a new recipient on Carbon: Once signed in click on “send money”. If the beneficiary is new, click on “new recipient”. Or select “recent transfers” if you have recently sent money to the beneficiary. You can also click on “saved ...

• How can I change my employment status (Date/Income)?

  Send your new employment letter and recent 3 months bank statement that shows your new netpay via the in- app support (help center) or send an email to: customer@getcarbon.co If self-employed, unemployed, retired or students; provide a bank statement ...