How can I send my bank statement?
Please send a copy of your recent 3 months bank statement via the app by raising a support ticket for a loan offer review.
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How can I change my employment status (Date/Income)?
Send your new employment letter and recent 3 months bank statement that shows your new netpay via the in- app support (help center) or send an email to: customer@getcarbon.co If self-employed, unemployed, retired or students; provide a bank statement ...
How to send money to your Carbon contacts? (You can transfer 30 free funds a month)
To send money to someone on your contacts: Once signed in, click on “send money”. Tap on “view all” beside Contacts on Carbon. Select the contact. Input the amount, remark, and click on proceed. Review the transaction again and enter your transaction ...
How to send money on Carbon?
To send money to a new recipient on Carbon: Once signed in click on “send money”. If the beneficiary is new, click on “new recipient”. Or select “recent transfers” if you have recently sent money to the beneficiary. You can also click on “saved ...
Carbon Business FAQs
Carbon Business FAQs Onboarding How do I create a Carbon Business Account? To register for a Carbon Business Account: Log in to the Carbon Business App or visit our website. Click on "Create Account" and follow the prompts to complete the ...
How to get my account [wallet] statement?
To get your wallet statement showing all your transactions (debit and credit). Simply select Transactions from your Carbon home page, then Get statement at the bottom of the transaction page. Select the desired date range, click proceed then Get ...