Changing Your Name on Carbon: Step-by-Step Guide and Documentation

How can I request a change of name?


Provide your newspaper publication, a printout of your BVN data page, court affidavit/marriage certificate and any of the following government approved ID card, showing your updated information by raising a support request in app .
  1. Permanent voter's card,
  2. Permanent driver's license or
  3. New National ID card.
  4. NIN/NIMC
  5. International passport

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