How can I change my phone number registered on Carbon or rectify a BVN phone number mismatch?

How can I change my phone number registered on Carbon or rectify a BVN phone number mismatch?


If you have access to the phone number currently linked to your BVN, kindly provide your BVN and the phone number currently linked to your BVN via email: customer@getcarbon.co for further assistance.

If you no longer have access to the phone number linked to your BVN or for phone number change, kindly update the phone number related to your BVN with your current and active phone number at your bank then provide us with the printout of your BVN data page, showing (name, passport photo, date of birth, updated phone number, enrollment institution, enrollment branch and, NIN) via email: customer@getcarbon.co for further assistance.




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