How do I unlink my device?

How do I unlink my device?

This indicates that your device has been used to log into another Carbon account and your device has been linked to the account.

You can only UNLINK a device from another account after 90 days of completing a loan repayment (if there is a loan record on the account), and the app last being accessed by that individual.

Please raise a support ticket from the app by clicking the '?' icon on the landing page and provide us with your account details for further assistance.​

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